{"id":105722,"date":"2026-02-24T00:00:00","date_gmt":"2026-02-23T21:00:00","guid":{"rendered":"https:\/\/www.capmad.com\/nominations\/%nomination-category%\/thomas-cochin-prend-les-renes-du-crm-chez-servicenow\/"},"modified":"2026-02-24T18:02:13","modified_gmt":"2026-02-24T15:02:13","slug":"thomas-cochin-prend-les-renes-du-crm-chez-servicenow","status":"publish","type":"nominations","link":"https:\/\/www.capmad.com\/fr\/nominations\/marche-entreprise-fr\/thomas-cochin-prend-les-renes-du-crm-chez-servicenow\/","title":{"rendered":"Thomas Cochin prend les r\u00eanes du CRM chez ServiceNow"},"content":{"rendered":"<p>Thomas Cochin est nomm\u00e9 Directeur CRM pour l\u2019Europe du Sud, le Moyen-Orient et l\u2019Afrique chez ServiceNow.<\/p>\n<p>Bas\u00e9 \u00e0 Paris, ce dernier dirigera une \u00e9quipe charg\u00e9e de moderniser les interactions clients et d\u2019int\u00e9grer l\u2019intelligence artificielle dans les processus de l\u2019entreprise.<\/p>\n<p>Avec plus de vingt ans d\u2019exp\u00e9rience, Thomas Cochin poss\u00e8de un parcours solide dans la relation client et l\u2019innovation. Ce cadre a commenc\u00e9 chez Coheris, avant de diriger les offres Dynamics CRM et ERP chez Microsoft France.<\/p>\n<p>Entrepreneur, le responsable a fond\u00e9 ByPath, une solution de social selling rachet\u00e9e par Kompass, puis a rejoint Salesforce, o\u00f9 il a d\u00e9j\u00e0 travaill\u00e9 sur l\u2019int\u00e9gration de l\u2019IA dans l\u2019exp\u00e9rience client.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thomas Cochin est nomm\u00e9 Directeur CRM pour l\u2019Europe du Sud, le Moyen-Orient et l\u2019Afrique chez ServiceNow. Bas\u00e9 \u00e0 Paris, ce dernier dirigera une \u00e9quipe charg\u00e9e de<span class=\"excerpt-hellip\">\u2026<\/span><\/p>\n","protected":false},"author":1,"featured_media":105724,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"nomination-category":[7909],"nomination-location":[8095],"class_list":["post-105722","nominations","type-nominations","status-publish","format-standard","has-post-thumbnail","hentry","nomination-category-marche-entreprise-fr","nomination-location-afrique-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v25.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Thomas Cochin prend les r\u00eanes du CRM chez ServiceNow<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Thomas Cochin prend les r\u00eanes du CRM chez ServiceNow\" \/>\n<meta property=\"og:description\" content=\"Thomas Cochin est nomm\u00e9 Directeur CRM pour l\u2019Europe du Sud, le Moyen-Orient et l\u2019Afrique chez ServiceNow. 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